Terms & Conditions

Introduction

1.1 These Terms & Conditions govern your use of the Glenview Retreats Limited website (the "Website").
1.2 The Website is owned and operated by Glenview Retreats Limited, a company registered in Scotland with company registration number SC826195 and registered office at 10 Milton Street, Dundee, Scotland, DD3 6QQ.
1.3 We reserve the right to amend these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of any revised terms.

2. Website Use

2.1 The content on this Website is for general information purposes only and may be subject to change without notice.
2.2 You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else's use of the Website.
2.3 The Website and its content, including but not limited to text, images, logos, and graphics, are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any material without prior written permission from Glenview Retreats Limited.

3. Products and Services

3.1 Glenview Retreats Limited specialises in bespoke outdoor structures, including glamping pods. All product descriptions and specifications are subject to change without prior notice.
3.2 Prices listed on the Website are indicative and may vary based on customisation and additional requirements. Final quotes are provided after consultation.
3.3 Orders are subject to availability and acceptance by Glenview Retreats Limited.

4. Payment and Deposits

4.1 Payments for products and services must be made in accordance with the agreed terms in your invoice or quote.
4.2 A deposit may be required to confirm your order. Deposits are non-refundable unless explicitly stated otherwise in writing.
4.3 Full payment must be received before delivery or installation unless otherwise agreed.

5. Cancellation and Refunds

5.1 If you wish to cancel an order, please notify us in writing as soon as possible. Cancellations may be subject to fees based on the stage of production or customisation already completed.
5.2 Refunds, where applicable, will be processed in accordance with our refund policy. Please contact us for details.

6. Website Availability

6.1 While we aim to ensure the Website is available at all times, we do not guarantee uninterrupted or error-free access.
6.2 Glenview Retreats Limited will not be liable for any technical issues, downtime, or loss of data that may occur while using the Website.

7. Third-party Links

7.1 The Website may contain links to external websites. These links are provided for convenience and do not signify endorsement or responsibility for the content of those websites.
7.2 We are not liable for any loss or damage arising from your use of third-party websites.

8. Liability

8.1 Glenview Retreats Limited makes no representations or warranties about the accuracy, completeness, or suitability of the information on the Website.
8.2 To the extent permitted by law, we exclude all liability for any loss or damage arising from your use of the Website, whether direct, indirect, or consequential.

9. Privacy Policy

9.1 Any personal information collected on the Website will be used in accordance with our Privacy Policy. By using the Website, you consent to such processing.